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Terms and Condition

Effective Date: August 30, 2025

Welcome to Tutfix (https://tutfix.com). By registering and using our platform, you agree to the following Terms & Conditions. Please read carefully.

1. Platform Nature

  • Tutfix is an online marketplace that connects Buyers and Sellers.
  • We are not a service provider and do not guarantee results, quality, or outcomes of services.
  • All agreements, negotiations, and work are handled directly between Buyers and Sellers.

2. Accounts & Usage

  • Users must provide accurate information when creating an account.
  • Users are responsible for keeping login credentials secure.
  • Tutfix reserves the right to suspend or close accounts for misuse, fraud, or policy violations.

3. Fees & Payments

  • Tutfix charges:
    • 20% service fee from Sellers per completed order.
    • 10% service fee from Buyers per completed order.
    • Subscription fees for Sellers, starting at $79 (depending on plan: Silver, Gold, Diamond).
  • Fees may change at any time. Updates will be posted on our Pricing & Terms page.

4. Subscriptions

  • Seller subscriptions allow creating services and applying for projects, depending on the chosen plan.
  • Subscriptions are billed in advance and are non-refundable.

5. Orders, Cancellations & Refunds

  • Buyers must review project details and confirm requirements before placing an order.
  • Orders cannot be canceled after they are marked as delivered.
  • Refund requests are handled by the Tutfix dispute resolution team.
  • Decisions are made based on evidence, communication records, and proof provided.
  • Both Buyer and Seller are encouraged to resolve disputes mutually before requesting Tutfix intervention.

6. Disputes

  • If issues arise, users can file a dispute.
  • Tutfix will review facts, proofs, and communications before making a final decision.
  • Tutfix’s decision is final and binding.

7. Limitations of Liability

  • Tutfix is not responsible for service quality, delays, damages, or disputes between Buyers and Sellers.
  • Responsibility rests with the Seller to deliver services and with the Buyer to provide accurate requirements.

8. Changes to Terms

  • Tutfix may update these Terms & Conditions at any time.
  • Continued use of the platform after updates means you accept the revised terms.

9. Contact

For questions or support, contact us at:
📧 contact@tutfix.com

⚠️ Disclaimer: Tutfix is only a connector between Buyers and Sellers. By using this platform, you acknowledge that Tutfix is not directly responsible for the services provided.